FAQs

Yes. A credit card is required to hold your spot for most bookings, though no deposit is charged upfront. Clients with a previous no-call/no-show will need to prepay a deposit before rebooking.

What is your policy if I'm unhappy with my results?

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Please reach out within 48 hours of your service by email, phone or text — photos are helpful if you have them — and we'll do our best to make it right. Please note that refunds are not offered.

What is your late arrival policy?

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If you arrive late, your service may need to be shortened or rescheduled to keep your stylist on schedule. If you are late enough that your service cannot be performed, the appointment is treated as a no-show, and the full service amount will be charged. Please reach out as soon as you know you are running behind.

Do you have WiFi?

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Yes! Feel free to bring your device. We just ask that all tech be used on silent or with headphones to keep the vibe relaxing for everyone.

What if I'm unhappy with my service?

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If something isn't right, please contact us within 48 hours via email at blondefaithsalon@gmail.com or by phone/text (photos are always helpful). Please note that refunds are not issued, but we will absolutely work with you to make it right.

Can I bring a guest with me?

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We're not able to accommodate extra guests for the duration of appointments.

Are children allowed at appointments?

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To preserve a relaxing experience for all guests, we're not able to accommodate children accompanying parents to appointments. If your childcare plans change unexpectedly, please notify us as soon as possible and we'll do our best to help. Children over 8 may receive services at full price if they are cooperative. Guests under 18 must have a parent sign our policies form.

What is your cancellation policy?

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We ask for at least 48 hours' notice to cancel or reschedule. Cancellations made less than 48 hours in advance will be charged the full service amount. No-call/no-show appointments will not be permitted to rebook without a pre-paid deposit.